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Masooma Memon

What Data Do You Need to Do Resource Management Properly?

To make the most out of a resource management practice, you need to develop good data processes. Here's where to focus your attention to get the best results.

The right resource management software is the game-changer that’ll optimize your resource allocation, utilization, and related processes — or so you’ve heard.

But is it true?

Well, the short answer is "Yes, but...", and the long answer is "No, unless..."

The thing is: your investment in a great resource management platform won’t pay off until you feed the right data into your software. And this needs to be backed by watertight processes and good governance, to make sure that your data is top-quality and reliable.

So today, let’s look at exactly the data you need to do resource management properly. We’ll dive into the types of data and how each will help you make informed decisions, maximize resource efficiency, streamline process and operational workflows, and improve client satisfaction.

  1. Trend analysis and forecasting historical data
  2. Scenario planning demand data
  3. Budgeting cost data
  4. Optimization and performance tracking data
  5. Real-time operational data

1. Trend analysis and forecasting historical data

Historical data involves collecting past operational, resource, and project metrics.

It helps identify recurring patterns and trends that, in turn, assist you to:

  • Make informed decisions
  • Optimize resource allocation
  • Boost client satisfaction
  • Accurately forecast future resource needs

By studying your project, budget, and resource planning trends, you can also improve budgeting and cost control.

To this end, go through your project management, HR, and time-tracking tools to gather the following data:

Project-specific historical data:

  • Budget utilization. Planned versus actual expenditure.
  • Task and project completion records. The time it takes to complete recurring tasks and different project types.
  • Task completion estimates. Breakdown of estimated effort vs. actual time taken to complete tasks.
  • Project scope changes. All the scope adjustments made, and their impact on project timeline and budget.

Client/stakeholder-related metrics:

  • Client satisfaction scores. Client reviews and their satisfaction scores.
  • Client scope/revision adjustments. The frequency and type of requested changes.
  • Client approval rates. The average time it takes for stakeholders to share feedback and/or approve deliverables/project phases.

Resource utilization data: 

  • Capacity utilization. Available work hours vs hours of work assigned.  
  • Idle time. Or bench time, the instances when employees sat free (weren’t assigned work).
  • Employee metrics. Employee availability rates, turnover metrics, task completion efficiency, and error rates.

Operational data:

  • Resource availability. Employee available hours vs hours worked.
  • Process efficiency. Process completion rate including hiccups encountered and their frequency.

2. Scenario planning demand data

This data allows you to dive deep into your current and future resource requirements based on both internal and external factors.

Using it, you can also avoid under- or over-resource utilization as well as improve workforce planning.

Dig out the following data here:

  • Pipeline data. Future projects including their scope, resource requirements, and timelines.
  • Seasonal trends. Recurring highs and lows in project volume in your specific business cycle.
  • Market and industry trends. Impact of emerging technologies, competitors, industry shifts, and economic conditions.
  • Capacity planning data. Capacity data reviews resource availability, utilization rate, historical resource-related risks, and skills.

The aim is to use this data to assess, optimize, and improve your business’s talent/skill pool while ensuring optimal resource allocation and utilization. In turn, capacity data helps you meet current and future project requirements — even innovate as an industry leader.

Here’s what you need to be looking at:

  • Resource availability. Assigned, on-the-bench, under-utilized, and overburdened employees (include an overview of the current situation as well as dig into historical availability trends).
  • Skills inventory. The inventory of skills your employee pool has, with highlight on skills your business would need in the future.
  • Resource gaps. Lack of people or specific skills based on your current and future strategic goals and business requirements.
  • Capacity constraints. Organizational limits such as budget or market constraints (think: a small talent pool for a specific skill). 

 3. Budgeting cost data

Yet another data type you need to do resource management is cost data spanning project and operations costs.

It’s essential information for reviewing the impact of budget planning on past project scope and risk. It also helps you identify cost-saving opportunities and optimize future budget planning, spending, and related project risks.

Here’s what comes under this type of data:

  • Operating costs. Including subscriptions and service contracts.
  • Project-specific costs. Dedicated budgets, planned vs. actual expenses, and cost overruns.
  • Resource costs. Past and projected employee costs including salaries, benefits, and overtime. Contractor costs, if any, also come here.

4. Optimization and performance tracking data

Resource utilization data reviews the type and amount of work employees are assigned.

It helps you identify overworked human resources as well as ones who haven’t taken any time off (essential for keeping workplace burnout at bay). 

This data is critical for maximizing productivity, identifying inefficiencies, and encouraging optimal utilization. In short, utilization data helps you improve resource efficiency.

So you’ll want to look for: 

  • Utilization rates. Employees’ available, billable, non-billable, and idle hours.
  • Capacity vs utilization. Difference between employees’ available hours and actual usage.
  • Time allocation. Log of time assigned and actually spent across tasks, project phases, and overall projects.
  • Output quality. Metrics determining deliverables’ quality (helps you understand the impact of time assigned on deliverable quality).
Utilization tracking in Runn

5. Real-time operational data

Lastly, this data provides up-to-the-minute information about how resources, processes, and projects are performing.

It assists you in quick, informed decision-making to prevent project delays and minimize project risks — facilitating real-time problem-solving, cost control, and resource efficiency.

By regularly tapping into real-time data to guide decisions, you can improve responsiveness to change, boost organizational agility, and enhance accountability across teams.

Keep a pulse on the following:

  • Current resource availability. Employee or contractor availability in real-time.
  • Project progress update. Live updates for ongoing projects — tasks completed, milestones reached, and deadlines met.
  • Workload distribution. Current workload assignment, changes in resource allocation, and real-time utilization.
  • Operational bottlenecks. Any software, process, or resource constraints that may be stalling progress.
  • Performance metrics. Data on how fast people complete tasks and any real-time feedback on work/output quality.
  • Cost tracking. Live cost data covering resource, overhead, and operating costs as well as real-time project financials. 

Bonus: 3 tips to easily track and analyze data

At Runn, we strongly believe that resource management and high-quality data are a match made in heaven. But we also realize that tracking and leveraging copious amounts of data can be challenging. 

That’s why, before we wrap this up, we’re sharing three of our best tips to gather, manage, and use your project and resource data: 

1. Take a proactive approach to gathering data

This takes upfront planning led by a resource or HR manager responsible for data governance. They’ll take charge of identifying which data to track across teams, how to track it (to maintain data hygiene), and who will be responsible for updating which data.

2. Build or use an integrated data system

This makes gathering, accessing, and collaborating on data easy. It also facilitates data automation and real-time data sync making the information useful — even AI-ready for you to speed up data analysis.

3. Automate data collection and analysis as much as you can

Rather than struggling with spreadsheets or trying to hodge-podge an integrated system using different "middleware" applications to connect your platforms, nothing beats have one centralized platform for resource management. If you care about data integrity and thing not getting lost between the cracks, this is the direction you should go.

The catch though? Make sure you pick software that makes data gathering and analysis really easy for users — also don’t forget to look for data automation features that reduce manual data collection work. 

Wrapping it up: Steps to take moving forward

Depending on your resource and data management maturity, tailor these recommendations to align with your journey:

👉 If data is siloed across teams, begin with setting data governance guidelines. Determine what data to gather, how regularly, where to capture it, and who will be responsible for it.

👉 If your data lives in spreadsheets or different platforms, start by reviewing data quality (e.g., is it consistent?). Then integrate all tools to encourage real-time data syncing that gives you up-to-date, easily accessible data. 

👉 If a makeshift data integration system isn’t effortlessly supporting your goals, level up by reviewing resource management platforms to integrate and automate processes.

Take Runn, for instance. Using their browser extension, employees can automatically fill timesheets to track the hours they’ve worked. This gives you up-to-the-minute operating data.

But this is just one example of how Runn helps you centralize and automate data. It also makes data analysis and reporting easy with its easily readable reports and dashboards — showing project budget, resource utilization, employee availability, workload/capacity, and a lot more in real time.

🧩 Managing resource data doesn't have to be a total puzzle. Runn helps you gather and maintain the data that matters, for real-time insights at your fingertips. Try Runn for free today ➡️

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