Last updated: 23 September 2023
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online and offline information practices and the choices you can make about the way your information is collected and used (collectively, the “Policy”). Throughout this Policy, “we”, “us”, and “our” refers to Runn Fast Limited (“Runn”) and its parents, subsidiaries, and its affiliated entities, and “Website” or “Site” refers to www.runn.io, including mobile versions of those sites.
This Privacy Statement sets out how we will collect, use, disclose and protect your Personal Information where we act as the controller.
Please refer to the relevant customer’s Privacy Statement for how they collect, use, disclose and protect your Personal Information where we act as the processor.
This Privacy Statement is governed by New Zealand law. For more information about privacy issues in New Zealand and protecting your privacy, visit the New Zealand Privacy Commissioner's website at www.privacy.org.nz.
Certain regions confer special rights relating to Personal Information to their residents. If you are located within the European Union (“EU”) and/or European Economic Area (“EEA”), please visit our GDPR page.
Please review this Policy periodically. You should read this entire Policy before submitting information, including personal information, to us in any form or using our Site. Whenever you submit personal information to us, you consent to the collection, use, disclosure, share, sale, transfer, and storage of that information in accordance with this Policy.
All personal information may be used for the purposes stated in this Policy. We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form. We may also make full use of all user-generated content you submit to us, in accordance with our Terms of Service.
This Privacy Statement uses the same definitions (and rules of interpretation) as those used in the Runn Terms of Service, found at https://www.runn.io/terms.
We may change this Privacy Statement from time to time in the future by uploading a revised version. The change will apply from the date that we upload the revised version.
We collect information including personal identifiers, financial and commercial information, and Internet and device information, including, without limitation, your name, job title, billing and mailing address, email address, phone number, and credit/debit card information.
We may collect information about your browsing history, search history, purchase behavior, IP address, device type, location information, and other information regarding your interaction with a particular website, application, or advertisement, including the Website, when and after you use the Website.
We collect this information from:
We process your Personal Information to:
We may also use Personal Information collected for such other purposes that are compatible with the original purpose described above, or that you otherwise consented to from time to time.
You can unsubscribe from any communications from us by contacting us as directed in any such communications.
We may also use and disclose de-identified information (non-Personal Information) as set out in this Privacy Statement and as we otherwise determine, provided that there is only a low risk that any person could be re-identified from the information.
We may disclose your Personal Information to:
We utilise the services of entities in various countries (New Zealand, Australia, the European Union, Canada, the United States of America). Consequently, we may transfer Personal Information to parties located in these countries. Although we will endeavour to ensure that your Personal Information is treated securely and in accordance with this Privacy Statement as well as applicable data protection laws, you acknowledge that some of these countries may not have an equivalent level of data protection laws as those in New Zealand.
You consent to the rights of access, processing and disclose on the basis specified above.
We will keep your personal information:
To find more information about cookies and for instructions on how to disable them please visit www.allaboutcookies.org or visit the help section of your browser. Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use. By disabling cookies, you won’t be able to enjoy the convenience provided by our customization. To learn more about the specific cookies we use, and how we use the cookies, and how to disable Cookies, please visit us at runn.io/cookies.
We may also use technologies to collect information about your online activities over time and across third party websites or other online services (e.g., behavioral tracking). Because there are not yet common industry-accepted “do-not-track” standards and systems, our Website does not respond to “do-not-track” signals.
We and/or third parties including advertising companies, social networking sites, and service providers on our behalf, use cookies, web beacons and other similar technology, to collect information for the purposes described in this Policy including advertising, analytics, online behavioral marketing, monitoring performance and improvement of our online services (traffic, errors, page load time, popular pages, etc.).
You can opt out of remarketing and targeting advertising as follows:
You can also opt out from companies like Google, Facebook and other participating companies through the Digital Advertising Alliance in the USA: http://www.aboutads.info/choices/. You can also opt out of participating companies from the European Interactive Digital Advertising Alliance in Europe: http://www.youronlinechoices.eu/, or opt out using your mobile device settings.
We take the protection of your personal information seriously and we will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Our data is always transmitted securely over HTTPS, passwords are kept encrypted and database and software is regularly checked for any potential security issues. Read more at www.runn.io/security.
You have the right to access your readily retrievable Personal Information that we hold about you, and to ask for it to be corrected if you think it is wrong, or to be deleted.
If you are based in the European Union (including Switzerland and the United Kingdom) you also have the right, under the General Data Protection Regulation (EU) (GDPR), to:
Please note that in certain circumstances we may refuse to respond to a rights request where we have the right to do so under the GDPR, for example, where a request is manifestly unfounded or excessive.
You can view more details around how we meet GDPR and any sub-processors on our GDPR page.
If you wish to exercise your rights under this Privacy Statement or any applicable data protection laws, you can do this by emailing our Privacy Officer at privacy@runn.io. Your email should provide evidence of who you are and set out the details of your request (e.g. the Personal Information, or the correction, that you are requesting).
You can also remove the vast majority of information records from your systems from the account settings page. Use the "Delete Account" functionality and we will automatically delete the data we keep about you and your account. There may still be residual information such as errors logs, emails, calendar invites, data backups etc that record some Personal Information about you (primarily email address, name and any content sent via email). If you also require this information to be deleted, please contact our Privacy Officer (privacy@runn.io).
We are in compliance with the requirements of the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians. Children (under the age of 18) are not eligible to use the Website unsupervised, and we ask that children do not submit any personal information to us. If you are not 18 or older, you should not visit or use our Website or social media accounts. If you become aware that a minor has provided us with personal information without appropriate consent, then please contact us using the details below so that we can take the appropriate steps in accordance with our legal obligations and this Policy.
We may make available third party applications through our Website and social media applications for your use. Links to such applications, any other websites included in this Site or links on our social media accounts operate with privacy policies beyond our control. Unless otherwise indicated, once you have left our Site or our social media account, all use of information you provide is governed by the privacy policy of the other website’s or social media account’s operators. We are not responsible for any transactions that occur between you and a third-party website or social media account.
For further information about our Privacy Policy or practices, to make a request, please contact us using the details set out below:
Runn Fast Limited, operating as Runn, is a company registered in Wellington, New Zealand.
NZ Company Number: 6975841